It’s the way that you do it… so be kind
I don’t think that kindness is a weakness. And I have a problem with business owners who don’t show compassion where it’s needed. Be kind is one of our values. It matters to me that we are kind to each other, our clients, and our partners or even competitors. That said, we are an extremely competitive team. But we don’t feel it is appropriate to step on others to get to success. In fact, in our business experience, quite the opposite has been true. During tough early years, we also noticed and remembered the businesses that were kind to us. John Quinton-Barber and Ruth Shearn are two highly successful, (and importantly also kind) business owners that I find incredibly inspiring. I have noticed with delight that there is a shift in the corporate landscape. Perhaps this is because, pre-pandemic, we did not get to notice what a client’s cat looked like or whether they have their children’s favourite school projects [...]
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